FAQs
What hours during the day do I have access to my storage unit and belongings?
You have 24 hour access, 7 days a week. The facility access is controlled by electronic keypad entry. You may come and go as you please.
Is it easy to get to my unit?
Yes, all of our non-climate controlled storage units are ground level and in most cases you can drive your car right up to your unit. Our inside Climate Controlled units are easily accessible with doors you can drive up to. There are no stairs and no elevators at our facility.
What forms of payments do you accept?
We accept cash, check, money order, Master Card, Visa, Amex and Discover. We also offer a worry-free automatic credit/debit card payment plan.
How long is the rental commitment?
All our leases are month to month. It's that simple. You may prepay for an extended period of time if you wish.
What types of security do you provide?
Our facility are fully secured with electronic keypad access, and all access is under 24 hour video surveillance with monitors and long term recording.
Do I put my own lock on the space I rent?
Yes. You put your own lock on the unit. We sell locks at all the facility if you need one.
Do I need insurance?
Yes, you are responsible for the insurance on your goods. In some cases your home owners or renters insurance policy will cover the storage of goods at a storage facility. Storage insurance is also available at all of our facility. We recommend that you check with your insurance provider before you come in to rent a unit.
What is climate control?
Climate controlled units are designed to reduce the humidity build up. This is done by keeping your goods from freezing and overheating and by circulating the air. All of our climate controlled units have both heat and A/C. We keep our thermostats set at 55 degrees on the low end and 75 degrees on the high end. We also circulate the air on a continuous basis.
How do I calculate how much storage space I need?
You can use our Unit Size Calculator as a guide to calculating how much space you need.
Is there a dumpster on the grounds?
No, you must remove all of your belongings from the premises when you are going through your things or when vacating.
How much notice do you need when I move out?
We require that you give us 20 days notice when you decide to vacate your storage unit. You use the Intention to Vacate form and send it or print it and drop it off at the facility.